![]() ![]() ![]() The Kiwi Security team were great to deal with!Nik initially provided us with a competitive quotation to upgrade our older security system.Unfortunately, at the time, we couldn’t proceed with the installation of the new upgraded system, due to our personal circumstances.When we were in a better financial position and ready to have our system upgraded, we contacted Nik once again. When asked a question he was able to explain what he was going to do, and what was required to happen, in a manner I easily understood, which was very pleasing to me.The testing he carried out confirmed that the changes he made worked, and he clearly answered a query we had on the use of the system.As an ex Services Manager for a very large computer company I am very conscious of how service representatives reflect the company they work for, and I can confirm that your technician represented Kiwi Security in a very correct and professional manner and the problems was resolved very much to my satisfaction. ![]() He was very aware of the present covid situation and wore a mask at all times. Contacting Kiwi Security to help they dispatched a technician to my site.I would just like to provide some feedback on your excellent technician who attended a call at my site this morning.He conducted himself very professionally. I recently had a situation where, due to another company issue, the reporting on my security system was failing. ![]()
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March 2023
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